Catch problems before they reach your customer.
Orders, shipments, and payments connected in one place. When something goes wrong in the supply chain, you know before your customer does.
The difference
What changes from day one
Tuesday 2pm. A container from Shenzhen is stuck in customs. Logistics knows, but your account manager in Dubai just promised the client delivery by Friday.
Finance puts a payment hold on a distributor in Mumbai. Meanwhile, your warehouse ships 200 units to them anyway. Nobody connected those dots.
End of quarter. Reconciliation reveals $340K in orders that shipped in August but were never invoiced. Cash you should have collected two months ago.
Tuesday 2pm. The delay is detected automatically. Sales, ops, and finance all see it. AI drafts a proactive update to the client with a revised timeline.
Payment hold automatically surfaces as a shipping signal. The warehouse sees the hold before they pack the order.
Shipped-but-not-billed gaps flagged the same day the shipment confirms. Invoicing starts automatically. Zero revenue leakage.
10%
Faster Order-to-Cash
$0.8M
Annual Savings
0
Unlinked Shipments
Your new workflow
How it works, step by step
Connect your supply chain
NetSuite, SAP, FedEx, DHL, Shopify, QuickBooks — linked together so every system talks to every other system.
Exceptions ranked by impact
A delayed shipment to your biggest client isn't the same as one to a new prospect. Priorities sorted by revenue and contract risk.
Full context, not just an alert
Click any exception and see the order history, payment status, previous delays, and customer relationship health — all in one view.
AI drafts the customer update
Delay notification with shipment details, revised timeline, and an apology that matches the relationship — drafted and ready for your approval.
Approve and close the loop
One click sends the update, adjusts the delivery estimate, triggers the follow-up task, and logs everything for audit.
Capabilities
Built for this work
See exceptions before they escalate
Delays, payment holds, and quality issues ranked by customer value and contract risk. Handle the important ones first.
Connect shipments to invoices
When an order ships, the billing process starts. No more shipped-but-not-billed gaps draining cash.
Get ahead of supplier problems
Inbound delays surfaced before they cascade to your customers. Communicate proactively instead of reacting.
Customer updates with full context
AI drafts notifications with shipment details and revised timelines. You review and approve before anything goes out.
AI thinks. You approve.
Every exception action routes through your approval. Full audit trail for compliance.
Connects with
KPIs tracked
See it working with your tools
Book a 20-minute walkthrough. We'll connect your systems and show you the difference live.